About Us

As founder and CEO of Cross Marine Inc. and a seaman at heart, I have dedicated myself both personally and professionally to ensuring Cross Marine Inc. meets if not exceeds the highest standard of operations.

Since I first opened Cross Marine's doors for business in 1990, I have had the good fortune to see Cross Marine become what it is today, an established shipping agency with a solid reputation among its peers as well our loyal clientele here in Canada and abroad.

No task is too small, neither too great. The shipping industry provides an infinite amount and variety of challenges. Cross Marine thrives on challenges. We have continuously strived to raise the bar with every challenge posed, by providing efficient and timely resolutions, relying on our extensive knowledge of procedures, and accumulated experiences, as well a variety of resources and key contacts at our disposal.

Our primary goal is to maintain and develop the best service for our customers by continuously raising our standards employing a variety of tools enabling us to accomplish our quality and organizational goals. The company has from the beginning maintained an unwavering commitment to understand and maintain the highest quality of operating standards.

I am fully dedicated to the development of the company and as such without failure work to continuously diversify and improve our operations in relation to the ever growing and changing needs and expectations of our principals.

To all our sub-agents and principals, we thank you for your ongoing loyalty and partnership.

To potential interested parties, all we ask is the opportunity to prove you right in choosing Cross Marine Inc. as your business partner for your shipping operations.

- Capt. Jan Kroskowski
Founder & President

Services We Provide

Cross Marine takes great pride in being able to provide a variety of all-inclusive marine services and coordinating complex operations. Our services to our principals (cruise ships/lines & cargo vessels) are essentially the same as other shipping agents, however it is our attention to technical detail, our extensive knowledge of operating procedures from marine regulations and customs clearance to passenger & crew immigration clearance, as well our competitive rates that set us apart, and has enabled us to establish our long standing relationships with our clients and Canadian Port Authorities across Canada.

Pre-Arrival

  • Application processing/ acquiring all necessary permits & licenses
  • Providing all relevant Customs Clearance information, forms & declarations
  • Securing berthing/anchoring arrangements
  • Assisting with itinerary changes & liaison with sub-agents & ports across Canada
  • Submitting pre-arrival notifications to all Port Authorities, Immigration, Customs & Government authorities
  • Reserving all necessary ground transportation for crew & passengers, as well local hotel accommodations
  • Attending to special requests, deliveries & orders
  • Pre-ordering of spare parts & ordering repair services
  • Organizing garbage & waste disposal, as well fuel & water supply

On Arrival

  • Facilitating customs / port clearance
  • Coordinating crew exchange
  • Organizing loading & offloading of luggage
  • Scheduling security & stevedoring services
  • Following up on special deliveries
  • Supporting timely & efficient passenger embarkation/disembarkation
  • Assisting with local purchases
  • Providing local tourist information
  • Liaison with local tour charters & other services
  • Organizing on arrival medical & dental services for crew & passengers
  • Overseeing all activities, while providing 24hr on call service while in port

Where We Work

With its head office in Montreal, Cross Marine acts as general agent on both of Canada's coasts, as well as the Great Lakes & St. Lawrence region. With sub-agents located across Canada, we are able to oversee ships from Quebec to Nunavut, and from Nova Scotia & Newfoundland to British Columbia, providing our exemplary services nationally to our local & international clients.

Contact Us

500 Place D'Armes, Suite 2800
Montréal, QC
Canada
H2Y 2W2

Tel: (514) 288-2242
Fax: (514) 288-1148

Email: operations@crossmarine.com